Sub-Total: $0.00
FAQ for Cellagenix
General Questions
We don’t try to compete with large skincare companies that offer hundreds of products for every possible skin concern. Instead, we focus on what we do best: creating science-backed, collagen-boosting, and healing-focused skincare designed to support skin at a cellular level.
Our mission is to support skincare professionals in achieving exceptional treatment results through our professional-grade, science-backed skincare—offered through our exclusive white-labeling program. Every product we offer has been developed to deliver real, visible outcomes for skincare professionals—specifically by stimulating collagen production and delivering essential vitamins, minerals, antioxidants, and peptides to the skin for faster healing during and after treatments.
We partner with skincare professionals and businesses such as estheticians, dermatologists, med spas, and wellness spas—who are looking for clean, results-driven skincare solutions and want to grow their brand through our customized white-labeling program.
Cellagenix skincare is formulated to amplify the results of professional treatments— supporting cellular renewal and enhanced collagen and elastin production for visibly smoother skin, fewer wrinkles, and a luminous, youthful glow.
Here’s How:
We use only bio-active ingredients the skin can absorb and metabolize—like peptides, stem cells, vitamins, and hyaluronic acid in their most potent forms. The result: deeper hydration, barrier support, and a youthful glow that lasts.
Our ingredients are delivered via liposomes—microscopic lipid spheres that penetrate deep into the skin, where collagen is synthesized and cellular renewal begins. This delivery is essential post-treatment, when the skin is in a heightened state of repair and most receptive to transformation.
Unlike most brands, we skip the diluted cosmetic bases and use only high-performance actives. No fillers. No shortcuts. Just powerful ingredients that visibly restore, strengthen, and rejuvenate the skin at the cellular level.
Yes, our products are designed to work synergistically with many other professional skincare lines and treatments. While many brands diversify across countless concerns, we’ve chosen to specialize in what delivers the most transformative results—stimulating collagen production, accelerating recovery during and after treatments, and visibly reducing fine lines and wrinkles through potent, bioactive formulations.
Many users report an immediate boost in skin radiance, hydration, and softness. More visible improvements—such as enhanced texture and a noticeable reduction in fine lines and wrinkles—typically occur within 2–6 weeks of consistent use, especially when combined with professional treatments. Our formulas are designed to work synergistically with treatments that skincare professionals offer, amplifying and extending their results.
Our products are suitable for use with the following treatments:
- Microneedling
- Radio Frequency (RF)
- LED Light Therapy
- Dermaplaning
- HydraFacial
- Oxygen Facials
- Microdermabrasion
- Non-Ablative Laser Treatments (e.g., IPL, light Fraxel). We recommend avoiding use during or immediately after:
- Chemical Peels (wait 24–48 hours post-treatment)
- Ablative Laser Treatments (wait 3–7 days or until skin has visibly begun healing)
Please see our resources page for more information on how to use our products in specific treatments.
Absolutely. Our products create a smooth, hydrated base that helps makeup apply more evenly and last longer.
We’ve designed our products to be universally effective and gentle enough for sensitive skin. They are suitable for most skin types, including dry, combination, and mature skin. While our formulations are non-comedogenic and lightweight, they may not be ideal for clients with severe or highly active acne.
At Cellagenix, we want every business we work with to succeed beyond your wildest dreams! We are here to support you, which is why we offer our approved professional partners the choice to receive products upfront and pay us 30 days after receiving the products. This gives you time to generate revenue before payment is due—so you can grow your business without the upfront cost.
At Cellagenix, we take a personalized and intentional approach to how we grow our community. Rather than focusing on social media, we connect with our clients directly— most often at trade shows, professional events, and through one-on-one conversations.
We work with a select group of professionals who align with our values and appreciate high-quality, clean, results-driven skincare. Instead of investing in paid social media marketing, we choose to put that budget toward keeping our prices accessible and our minimums low so that you can succeed with your own white labeled skincare line from day one!
White label skincare means you use our existing formulations with your custom branding. Private label typically involves having custom formulations made for your brand. At Cellagenix, we offer only white labeling. Why? Because we know our products work incredibly well and have been tested and used for years by skincare professionals all over America. Why change something that already works wonders for the skin?
Product Questions
Yes! Our formulations are designed to deeply stimulate collagen production and healing during and after professional treatments, leaving the skin visibly firmer, more elastic, and radiant. In addition to boosting collagen, they address key concerns like dryness, dullness, fine lines, and wrinkles.
Our products are made in small batches to ensure optimal freshness. They are best used within 12 months of opening and should be stored in a cool, dry place, away from direct sunlight. It is ideal if they are kept at room temperature, without exposure to very high or low temperatures.
At this time, we offer our products in 0.5 oz and 1 oz sizes only. Many of the skincare professionals we partner with love the 0.5 oz. Recovery Serum for retailing to clients as a post-treatment solution. Our other formulations are available in 1 oz sizes. Because our products are highly concentrated and bio-active, a little goes a long way, making them ideal for both professional use and client home care.
We do value the feedback of our clients, so if you would prefer a different size, please feel free to use our contact form to let us know what you would prefer. We can’t promise to change right away, but if we get enough of the same feedback, we will take action.
We recommend speaking with your healthcare provider to discuss any possible contraindications before incorporating our products into your routine during pregnancy. While most of our ingredients are gentle and 100% safe, it is generally advised that expectant mothers avoid products containing retinol. Please note that our Night Cream does include retinol in its formulation.
They’re designed to work synergistically. Apply the serum first, followed by the cream for optimal results.
While our formulations are non-comedogenic and lightweight, they may not be ideal for clients with severe or highly active acne.
Professional-grade skincare (like Cellagenix formulates) uses clinical-strength ingredients and is sold through licensed professionals, offering high performance without a prescription.
Formulation & Ingredient Questions
Many professional skincare brands use excellent ingredients, but their formulas are often diluted with cosmetic bases—full of stabilizers, glyceryl compounds, silicones, thickeners, and emulsifiers (like Glycerin, Caprylic/Capric Triglycerides, Dimethicone, Cetearyl Alcohol, and Butylene Glycol). These fillers create pleasing textures but leave less room for real, active ingredients. At Cellagenix, we skip the fillers—packing every drop with powerful, skin-repairing actives to repair, strengthen, and rejuvenate at the cellular level during and after treatments.
Our products feature bio-active ingredients such as plant stem cells, hyaluronic acid, ceramides, peptides, growth factors, exosomes, and antioxidants, delivered through a liposomal system for maximum absorption.
Liposomal delivery encapsulates active ingredients in tiny lipid spheres that mimic cell membranes, allowing them to penetrate the skin's barrier and deliver ingredients to the deepest layers of the skin, thereby nourishing the skin on the cellular level.
Bio-active ingredients are broken down into a form that the skin can metabolize, which means that your skin cells can utilize the ingredients as fuel and nutrition, leading to more elastic and healthy skin.
Yes, our products are carefully formulated to be gentle and non-irritating, making them ideal for sensitive or post-procedure skin. While many individuals with sensitive skin may react to clean or natural products, Cellagenix takes extra care to avoid common triggers. We use only natural preservatives, avoid synthetic fragrances, and exclude mineral oils— ingredients that can often cause irritation, even in otherwise natural formulations. Our commitment to clean, bioactive, and skin-nourishing ingredients ensures a soothing experience for even the most delicate skin types.
No. We can proudly say that our products are free from artificial fragrances, parabens, phthalates, synthetic ingredients and colors, sulfates, mineral oils, alcohols, and petroleum-derived products.
Never! We are 100% cruelty-free, and all our products are also 100% vegan.
All our products are 100% vegan and cruelty-free.
We use two natural preservatives: Coconut Amticide and Leucidal. Coconut Amticide helps protect against mold and yeast, while Leucidal offers broad-spectrum antimicrobial protection. Both are gentle, effective, and suitable for sensitive skin, aligning with our commitment to clean, non-toxic formulations. In addition to preserving our products, these ingredients also nourish the skin. Leucidal provides moisturizing and skin- conditioning benefits, while Coconut Amticide soothes irritation and helps strengthen the skin's natural barrier—protecting against moisture loss, environmental stressors, and sensitivity.
Currently, we do not include SPF in our products. We recommend pairing our formulations with a daily SPF for sun protection.
No. We are committed to clean, eco-conscious formulations and do not use nanoparticles or microplastics.
White Labeling s Business Growth With Cellagenix
Getting Started
White-labeling skincare with Cellagenix allows you to offer effective, high-quality skincare under your own brand without the cost, time, or complexity of custom formulation. It instantly elevates your professional image, builds trust and credibility with your clients, and positions you as an expert in your field. Clients are more likely to invest in your recommended products when they are your brand. This increases loyalty, enhances treatment outcomes, and significantly boosts your profit margins. It's one of the fastest and most impactful ways to grow both your income and your influence.
Yes! We offer full branding and design support to help you create a professional, elevated look that reflects your unique vision. Whether you have a clear concept in mind or are starting from scratch, we’ve got you covered. If you're unsure of your direction, we’ll ask a few simple questions to get a sense of your style and goals, and then our designer will craft a look that aligns with your brand identity.
Your satisfaction is our top priority, and we’re committed to getting it just right. We’ll work closely with you every step of the way, offering revisions and support until you’re
absolutely thrilled with your new skincare line! We’re here to make the process smooth, enjoyable, and totally tailored to you.
Customizations Product Management
At this time, we do not offer custom formulations. However, our existing line has been expertly developed with high-performance, bio-active ingredients designed to deliver visible, professional-grade results. We’re confident you and your clients will love the efficacy and quality of our formulas.
Of course! You have full creative control over product names, descriptions, and ingredient highlights. We’re happy to help you craft messaging that connects with your ideal audience if you’d rather us take care of it. Either way, you will always have the final say in how your products look because we want you to be fully satisfied.
Absolutely! We're happy to help you update your branding or packaging. We simply ask that your existing inventory is almost fully sold before switching to the new design.
Selling & Business Expansion
Yes! Once your products are labeled under your own brand, you have complete freedom to sell them wherever you choose—online, in your spa, through retail partners, or on platforms like Amazon, Etsy, and more.
This is your brand, your vision, and your business to scale. Whether you’re building a luxury in-spa experience, launching an e-commerce empire, or growing a passive income stream through online sales, we’re here to support your growth. Many of our clients start with retailing in their treatment rooms and quickly expand into online platforms or boutique partnerships.
Definitely. Many professionals carry both their own branded line and other established brands to provide variety or target different skin concerns.
It starts with offering products that truly work. Cellagenix formulations are designed to improve skin health at the cellular level, using high-potency bio-active ingredients that visibly enhance hydration, firmness, and elasticity. Backed by science and delivered through our advanced liposomal delivery system, our products are crafted to deliver real, lasting results that your clients will notice and love.
From there, we help you create custom branding that reflects your story, values, and aesthetic—so your line feels like you. Combine that with education, professional results, and great packaging, and your brand will naturally stand out.
Great question! We are currently redoing our pricing and will update this information ASAP. Please check back soon or submit a contact form telling us that you would like to be the first to hear about this information. Thank you!
Yes! We offer digital brochures, ingredient spotlights, usage instructions, and personalized support to help you educate clients and boost sales.
Yes! Once you have your own line, you’re free to pursue wholesale accounts, and create a subscription model. We also have connections with a great fulfillment center that can ship your orders if you decide to create an online store. Please feel free to contact us if you have questions about that.
Reorders Fulfillment
Reordering is easy. For white labeling orders, please just email us at lab@cellagenix.com. For Cellagenix orders, please feel free to email us or place an order online at our shop page. Please note that you will need to “Partner with Us” and create an account first to see wholesale pricing and be able to order our products online or via email. We need your professional license number in order to not charge you taxes, as it is then considered a business-to-business sale.
We don't offer bulk discounts — we offer something better. Sell 150 units, and you unlock the chance to launch your own custom skincare line. It’s about building your brand, growing your business, and creating lasting success.
Currently, we do not offer drop-shipping, but we are happy to ship directly to your business or fulfillment center. We have connections with a reliable and fast fulfillment center whom we can connect you with. Please feel free to reach out to us if you would like more information on fulfillment services.
Shipping & Returns Policies
At this time, we only serve U.S.-based businesses. We may be open to international inquiries. Contact us directly to discuss options.
We are currently updating our return/exchange policies. Please check back soon for more information. Thank you for your patience!
If you receive a damaged or defective product, simply email us a photo and brief description within 7 days of delivery. We'll be happy to replace it free of charge.
Rush orders may be possible depending on production capacity. Contact us directly at lab@cellagenix.com or call us at (831) 204-0741, and we’ll do our best to accommodate.